Washington State COVID Press Release Response

In response to COVID Washington State is currently in a phased process of operating businesses.

What Does that Mean for OC?

• Phased reentry into the workplace varies by county. Currently our team is working a hybrid work/home schedule.
• Shipping & receiving are operating with appropriate PPE,  social distancing and sanitizing protocols in place.  
• International Shipping Service Alert - find out here if we can ship to your country
• All orders are being fulfilled in the order that they are received and are shipping out as quickly as possible.  We are currently shipping all in-stock orders within 1 business day.  We look forward to resuming same-day shipping as soon as possible and are so grateful for your understanding.
• Our customer service team is available Monday - Friday through live chat and 7 days a week by e-mail. You may leave a voicemail at the office and our customer service team will return your call right away. 

What About My Return/Exchange?

• Our team is working hard on processing all return/exchanges packages in the order that they are received. 
• We have extending our time to process returns and exchanges to 7 business days from the typical 3 business days due to logistics of receiving the packages, distributing them and getting them refunded.
• Exchanges will ship in the order that they are received.

How Can I Help?