Policies

We ship within 2 business days.

PRIVACY POLICY

• We've been in business since 1968. Shipping World Wide Our mission is to provide quality merchandise, reasonable prices, fast, friendly & accurate customer service and, above all, privacy.
• We do not share customer information with anyone at any time, including the government!
• We do not sell or rent our list of customers to anyone!
• Ever!

Credit Card and Payment Informationan

• We utilize industry standard "Secure Socket Layer" SSL encryption when accepting your credit card information during our online checkout process guaranteed 100% safe. None of our customers have ever reported fraudulent use of a credit card as a result of purchases made at our store. Our secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.

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Payment Policies

CREDIT CARDS

We accept VISA,MASTERCARD, or AMERCIAN EXPRESS at our triple SSL secure website. Or, if you prefer, you can call us toll free at 1-877-267-2427.

PAYPAL

At the PayPal site, please CONTINUE through ALL of the screens until you are returned to this store to complete the order. Failure to do so could result in your payment being processed, but no invoice or record of the order.

CASH OR MONEY ORDER

We ship within 2 business days
Payment must be received within 10 days of purchase or your order will be canceled. Please allow transit time.

PERSONAL CHECK

We ship when check clears.
We wait until check clears before special ordering. This takes around 3 weeks. Payment must be received within 10 days of purchase or your order will be canceled. Please allow transit time.

Send funds payable to:

JLK & Associates
140 Benton St
Wenatchee, WA 98801

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A note to those who would attempt to commit credit card fraud: We employ methods, in addition to verifying billing addresses, to guard against fraudulent credit card use. We will discover any attempts to commit fraud and we will report such attempts to the appropriate bank, your internet provider and your local/state & federal authorities. Although our offerings are nice, nothing on this site is worth going to prison.

Return Policies

JLK & Associates offers a money back guarantee on the purchase price less the industry standard 15% restocking fee (50% for dyed items) and the original shipping & handling cost. Please Read carefully the following policies to avoid return/exchange delays or problems.


• Items must be returned within 10 days of purchase.
  
  
• Given the intimate nature of our products, we require items to be unworn with tags attached.
  
  
• Cette® stockings and girdles cannot be returned if the package has been opened.



• We do not accept returns on Annette Brand® products. However, we will exchange them for a different style, color or size.
  All Annette® Brand Products have an "AN" at the beginning of the style code.



• Panties and opened hosiery, are not returnable.




• Returned items not meeting this criteria will require a further payment for repeat shipping.

  
  

• Email for authorization.

• NO Return without authorization.


Please allow 7-10 business days for your return/exchange to be processed.

• **Please insure the package for your own protection.

Trademarks

Subtract® is a trademark that belongs to Maidenform.